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After 39 years working and overseeing contract work. I decided to hang up my tool belt and contract out our front door install to West end windows and doors. This company was one of three quotes I had received. Pricing, product quality and warranty beat out the others. The door was installed before expected and the overall workmanship provided by our 2 installers, Jason and Alec was among the best I’ve ever seen. These guys really care about detail. Brick mound, caulking, inside trim are all flawless. Working with this company from beginning to end was quick efficient, and just a nice bunch of people to work with. Thanks guys. We love our new door. Mark and Diane Beaudoin, Nepean

Many thanks to Evgueni, his installers Alex and Andrew for an outstanding job. Extremely happy with all aspects from initial consultation, product selection, installation and follow up. Would highly recommend. Thanks again.

The work was done well, the quote process was efficient, and the installation staff competent and pleasant.

We replaced our front door and added a patio door in place of a window in the dining room. The service was great, with quick replies to my requests and questions, excellent installation, and a fair price. I’m a very happy customer.

This company is simply amazing. Workmanship and products are unmatchable, windows and doors guaranteed for life. Our installer Jason and his helper Peter were very professional and very clean, they swept up the whole work area before leaving and waited for us to inspect the work before they even left for the day. Very impressive company, we got five different quotes from companies but nobody came close to the prices. Windows and doors are perfect. You won’t be disapointed with this company.

The windows are nice and the front door is beautiful. Good follow-up for their customer service. Fast installation time as well.

Very impressed with Westend Windows & Doors. I had concerns with our sliding patio door and asked them for a quote to replace it. They were very quick to respond to my request and arranged for a free onsite assessment. They arrived exactly at the time they said they would. Misha was great, he inspected our sliding patio door and didn’t try to upsell us on a new door. He explained that the current door was in good condition and only needed a few replacement parts and adjustments. He even explained how we could do the work. Later that day Misha even followed up by email with links to where we could buy the replacement parts and some recommendations of people who could perform the repair work. Truly above and beyond our expectations and we will definitely keep Westend Windows & Doors on our contractor list if/when we look to do any future window/door replacements.

Excellent experience with Westend Windows and Doors. We had some old basement windows replaced recently, and the communication with Evgueni was great. He came out quickly to measure and order the windows, and his crew installed them about a month later. They were hard working and showed great skill and professionalism, and the pricing was very competitive. We have decided to use Westend Windows for another project (front door replacement), and will definitely use this company again in the future, and recommend them to friends and family.

Our experience with Westend Windows & Doors was completely positive. We were in an urgent situation when our patio door broke and was jammed halfway open. Honestly, we called a couple of companies and even though we described our problem, they could not get to us for more than 2 weeks and some 4-6 weeks. No-one wants their house insecure with the inability to use your security alarm or keep the rain out. I called Westend and they immediately understood the problem and Misha came out same day. The plan was to replace the door the very next day. Jason and a colleague arrived early the next morning and did a great job replacing the door. They were friendly and professional and Jason was very informative all along. Great job, beautiful door and it was priced reasonably, below other estimates we received. Thank you Westend Windows and Doors.

Excellent customer service. The finish work is excellent, and they adapted to my small request with a smile. Great team.

Top notch quality of doors and service by Westend! I chose based on their Google reviews, and was not disappointed. Mischa came, measured & helped me choose 2 new doors, custom made in Toronto. Less than 8 weeks later, Jason & his crew installed these gorgeous Iron Ore doors, complete with new trim, my locks and doorbell. Attention to detail was 100% in my century home (not an easy task). Doors work exceptionally well and the lock works so smoothly. Extremely impressed!

Evgueni and his team replaced all the windows and all exterior doors in our house. We are very happy with the results. The quality and attention to detail are great; the windows are beautiful and solid. The team had a lot of experience and they dealt with any surprises and issues right away. There was always someone senior double-checking that everything was done the right way. Highly recommended.

I had a great experience with Westend Windows and Doors Ottawa. They offered the best prices I found after extensive shopping around. Their customer support was exceptional, and Evgueni provided outstanding service with great customer relations. I got exactly what I needed for my hobby farm at an unbeatable price. Highly recommended!

West End Windows and Doors replaced 8 windows in my home and they were excellent. The customer service was great right from the get go - the sales person was knowledgeable, helpful and not pushy at all. Their prices were far better than the other quotes I received. The crew that did the installation were punctual, professional, hard working and respectful. They did such a wonderful job; my windows look amazing! Thank you!

They replaced 2 of my old windows, the 2 that I needed most to be replaced. Excellent service and advice from the Westend sales team. Excellent price on the new windows. The installers did a great job and the new windows and the new trim and flashing all look amazing. I will be getting Westend back soon to do more of my old windows.

Edit: changing 2 to 5 stars as they did fix the issue after my initial review. Perhaps our case fell through the cracks but an employee from the manufacturer was sent out to our house from out of town and he fixed all the issues. He also left us some paint to fix minor scratches that happen over time and have us a few spare handles and parts in case anything breaks. Overall, we are very happy with our windows as they modernized the look of our home that was built in the 60's. We paid them to change all of the windows in our home 2 years ago. Half the handles they installed are the wrong color and the other half were never installed with screws so they come off. My daughter's room window has no handle at all. My husband has been following up with them/ dealing with them for the last 2 years and asked me to wait to do a review but this is ridiculous. It's one thing to have to wait months for windows to be installed but for fixes like this? Unacceptable.

Excellent experience from initial visit/quote to installation. Highly recommend this company.

Today I had the pleasure of having Jason install a door at my home, and I am beyond impressed with his work. Jason is an extremely competent and gifted door installer. His efficiency and hard work were evident throughout the entire process. He handled the installation with precision and skill, resulting in a perfect final product. What sets Jason apart is not just his technical expertise but also his exceptional interpersonal skills. He is great with people, courteous, and very communicative. He made sure to understand my needs and provided excellent customer service. I highly recommend Jason for any door installation needs. His talent and dedication make him an invaluable asset to anyone looking for top-notch service.