Maximum durability
Tried and tested for over 20000 openings, equivalent to opening your window, every day for over 54 years.
Say goodbye to cumbersome cranking and hello to a simpler way to open and close windows. Easy-Slide Operator is now available on Pella Impervia casement and awning windows. Impervia’s proprietary fiberglass material is the strongest material available for windows and doors, engineered for lasting durability. This makes it a leading choice for homeowners nationwide.
Tried and tested for over 20000 openings, equivalent to opening your window, every day for over 54 years.
Available in casement and awning openings replacing your old crank windows.
After all, quality windows are only as good as they are installed.
Upgrade your home with energy-efficient windows and doors designed for Ottawa’s climate and installed by a trusted local team. West End Windows & Doors helps homeowners across Ottawa and Southeastern Ontario improve comfort, curb appeal, security, and long-term home performance with professional window and door installation solutions.
Proudly Canadian Products
Lifetime Product Warranty
25 Year Installation Warranty
100% Customer Satisfaction Guarantee
Drafts, rising utility bills, and uneven indoor temperatures are signs your windows or doors may no longer be performing properly. Our energy-efficient products help reduce heat loss, improve comfort, and create a quieter, more efficient home.
With high-performance glass, insulated frames, quality weatherstripping, and careful installation, we help homeowners choose window and door solutions built for Ottawa’s changing seasons.
Reduce heat loss and help lower utility bills year-round.
Eliminate drafts and maintain more consistent indoor temperatures.
High-performance windows and doors designed for changing seasonal conditions.
Your windows and doors should look great, perform well, and suit the style of your home. We offer durable, attractive options for window replacement, entry doors, patio doors, sliding doors, and custom styles.
From casement and bay windows to secure front doors with decorative glass and modern hardware, our team helps you choose products that improve natural light, security, and overall home appearance.
Upgrade your home with professionally installed, energy-efficient windows designed for lasting comfort, performance, and curb appeal.
Get a Free Window EstimateEnhance security, style, and functionality with high-quality entry, patio, and sliding door solutions.
Explore Door OptionsUpgrade access to your outdoor space with beautiful patio doors.Upgrade your home with stylish, energy-efficient patio doors that enhance natural light, accessibility, and outdoor living.
Browse Patio Door StylesEnhance your home’s functionality and style with expertly crafted enclosures featuring integrated windows, designed to offer protection, comfort, and aesthetic appeal all year round.
Read More About EnclosuresBoost efficiency and comfort with our window and door installation services in Ottawa today.
Read More About Energy-Efficient WindowsLower energy costs with modern window and door replacement options in Ottawa today.
Read More About Energy-Efficient DoorsAdd charm and function with custom window and door installation in Ottawa today.
Read More About Custom Windows & Specialty ShapesPersonalize your home with unique window and door installation services in Ottawa today.
Read More About Custom & Specialty DoorsQuality, brand‑new windows and doors that are ready now – available for immediate installation or quick pickup from our showroom.
Read More About In‑Stock & ClearanceFrom the first consultation to the final walkthrough, we keep the entire installation process clear, organized, and stress-free. Our team focuses on proper planning, clean workmanship, and reliable communication so you always know what to expect.
We begin by reviewing your needs, inspecting your existing windows or doors, and understanding your goals for comfort, style, budget, and energy efficiency. Based on this, we recommend suitable options that fit your home and long-term performance expectations.
Accurate measurements are an important part of a successful installation. Our team carefully measures each opening to help ensure a proper fit, strong seal, and smooth installation with fewer delays or adjustments.
Our installers remove the old units, prepare the openings, and install the new windows or doors with attention to detail. We focus on proper sealing, alignment, and finishing to help improve comfort, durability, and overall performance.
Once installation is complete, we check operation, review the finished work, and make sure everything is completed properly. This final step helps ensure your new windows or doors look great, function smoothly, and meet your expectations.
Enjoy peace of mind with a lifetime warranty on products, a 25-year warranty on installation, and a 100% customer satisfaction guarantee. This added protection helps you feel secure in the quality of both the products and the installation work.
Us at West End Windows and Doors take pride in providing safe and secure products to our customers. We offer various features & accessories, such as opening restrictors, additional or upgraded locks, RockGlass, & many other options to give you the peace of mind you deserve. Ask one of our professionals for more information on the different products we offer to find what suits your needs the best.
West End Windows & Doors is proud to be recognized by the Consumer Choice Award for our commitment to quality products, professional installation, and customer-focused service.
For homeowners comparing window and door companies in Ottawa, trust matters. Our team focuses on honest recommendations, careful workmanship, and support before and after installation.
Learn More About West End Windows & DoorsUs at West End Windows and Doors take pride in providing safe and secure products to our customers. We offer various features & accessories, such as opening restrictors, additional or upgraded locks, RockGlass, & many other options to give you the peace of mind you deserve. Ask one of our professionals for more information on the different products we offer to find what suits your needs the best.
As a locally owned and operated business, West End Windows & Doors is proud to serve Ottawa and the surrounding communities. We also support local community initiatives, including youth sports sponsorships in the region.
We work with reliable suppliers and product partners to offer durable, stylish, and energy-efficient window and door solutions for Ottawa-area homes.
See Our Window & Door Product OptionsWe reached out to West End window for a repair of our front door and work on two windows. In the end we decided to replace them and we are very happy with the result. At the beginning of the project, they were very good at answering our questions and advising on the different types of windows and what would be best for our project. They came prepared, completed all the installations in one day and did a good clean up afterward. The result is really nice and we’re particularly happy with our front door, with a well done paint customization (they left a small container of the paint for touch ups) and a window that opens to create a cross breeze.
Great buying experience. Quote process was simple, they came back and measured again after we were confirmed and installation was efficient professional and they cleaned everything up afterwards. Plus the windows look great. Highly recommend.
Very happy with West End Windows & Doors!! From our initial visit to their showroom, to the installation of multiple windows/door, our experience has been very positive. We are very appreciative of all of the assistance given to us by many people in the office - Kendall, Constanine, Jacob, Michael, and Evgueni patiently answered all of our questions and the window measurements were taken meticulously to ensure that, at time of installation, everything went smoothly. Alex, Andrei, Mohammad and the rest of the installation team did an amazing job installing our windows and door, taking the time to ensure that everything was completed to the highest standards. Thanks very much to everyone at West End!
These guys are super helpful and informative! Thanks guys!
I highly recommend West End Windows. They were communicative, prompt and professional. Very happy with my brand new basement windows.
We had three exterior doors replaced by Westend Windows and Doors. The process from beginning to end was seamless. Kendall was accommodating and flexible with all the changes we requested up front. And Kendall was always able to answer all my questions - he was very informative. All three doors were installed on the same day as planned. The installation was very smooth - Alex and his crew were polite and hardworking. Alex was helpful in answering all our questions and was accommodating with our feedback. A very professional job indeed. The doors have made a huge improvement to our home. Kudos to all! I would not hesitate to recommend Westend Windows and doors to others or to hire them again to do our windows.
We recently had West End Windows and doors replace the majority of the windows in our home. We were very happy with all aspects of the process, what really impressed us was the extra effort made to measure and find the largest possible windows that would work for our home. Their extra visits to double and triple check measurements allowed us to put egress windows in the basement which was amazing because we always thought we would have to excavate and extend the opening for that to be the case. The install was set up relatively quickly, and done over the course of one day. Very happy and would recommend to others.
I just had basement windows installed in my bungalow home . My dealing with West End was exceptional from the owner to the installers. The windows look fabulous upon completion . The warranty 25yrs is a comforting feature. To the installers Alisher and Mohammad it was pleasure to have them in my house , they were professional , respectful , and thoughtful in doing there work. I would not hesitate to recommend this company to anyone looking to have windows installed . Thank you again. My wife 's birthday was on install and she was thrilled with outcome , i moved in from the doghouse on this one lol.
They installed my patio door last week and I am very happy of their work. The door has been well installed with the new trims. A special shout-out to Mohammad, the installer. I was not there during the installation and they found the wood frame underneath was all eaten by carpenter ants. He called me an informed me of the situation and vacuumed all the ants. Really appreciated of the nice work and service they have done! Nice experience as a whole!
I’m very impressed by west end windows and doors, I had ten patio doors and two windows replaced in my water property home in Manotick Ontario.after shopping around for over a month because there are so many window and door companies and doing repetitive comparisons between ten different companies I found west end to be the best priced and really good quality product for the price offered, they also had modern design built- in foot locks and more appropriate slip low profile modern door handles compared to to the huge ugly half crescent door handles that everyone else offered, their 25 year warranty is also a comfort. In addition I liked the fact that they are manufactured in Canada. Euvgeny the owner gave me an exact date and they came exactly on that date no delays no excuses, three vans, an experienced team that had the whole project done in two days, they installed the doors and something unexpected is the inside and outside step plates which finish the doors beautifully, they guide water away from the doors and preserve the wood on the balconies, they cleaned up nicely, put new mouldings everywhere and left the place nice and clean The house is far better insulated now and the A/C doesn’t struggle to keep the house cool as it did with the old doors and windows. They definitely deserve a five star rating GS
Very satisfied with out new backdoor! Service was excellent, Kendall was kind, professional and attentive to our needs. He got us exactly what we wanted, and gave us many options to schedule an appointment. The installers were available on a holiday, and came. The job got done perfectly in a timely manner. Everyone was professional, they cleaned up very nicely afterwards and installed it perfectly. So pleased with out new backdoor, its slides so effortlessly!
We would totally recommend this company with our whole hearts. We had our front door and side door replaced, as well as our storm doors. Although it seems simple enough, we were very glad to have Michael’s expertise guiding us along. There is so much that goes into choosing what will work for you and your house. The patience and knowledge he gave to us were greatly appreciated. We felt at ease asking questions and taking our time making the right decisions. We must give a shout-out to Alexander and Abdul, who installed our main doors. They worked so hard and were both professional and approachable. The ease with which they worked together and their positive mood made us feel completely at ease. Michael also came back when our storm doors needed tweaking, again working hard but with an ease that made us comfortable. He worked until he found the right solution for us and also reached out again to let us know he is there if we are in need of assistance in the future. Margot Robinson & Bill Kelly
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
From start to finish, my experience with West End Windows and Doors was amazing! After hearing glowing feedback from a neighbor who had them install a front door, I decided to reach out— and I’m so glad I did. Right from the beginning, the team was professional and easy to work with. They presented several options without any pressure to upsell. I was given the time I needed to make the right decision for my home. Once I moved forward, the process was smooth and efficient. Measurements were taken promptly, and the timeline I was given — about four weeks — was met exactly as promised. The installation team were truly fantastic! Their attention to detail was exceptional! It was clear they took pride in their work. They didn’t rush the job and made sure everything was done perfectly before leaving. They even replaced the trim around the door on the inside! I couldn’t be happier with the result! I would highly recommend West End Windows and Doors to anyone looking for quality windows and doors and workmanship.
The crew did an excellent job of replacing my windows. I was very pleased with their attention to setting aside any items that could be damaged. They were very tidy and did the fine work of touch up paint to trim work that was removed and replaced. I highly recommend the excellent work.
I'm happy I did my due diligence and included west end as part of the companies I got quotes from. On the day of quotation, they were efficient and professional, and did not waste any of our times - they did not try to oversell their products. Their pricing ended up being the most competitive. Installation was on time and went very well. The windows appear to be of high quality. I communicated with Kendall via email throughout the process and always received answers within a timely manner. In summary, we are very happy with the entire process and hope to have our next projects completed with them.
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
Alex and his crew were great! Fast and efficient service and windows are fantastic !
We had such a great experience with Westend Windows and Doors! Always prompt and friendly communications. They provided a couple of quote options for us to choose from. They made the whole process so easy. The installation was amazing! They take care of all the finishing touches. The installers were polite, clean and did an amazing job. Would definitely recommend.
Had them install our bathroom window today. Both installers were amazing. Highly recommend.
Great experience with Westend Windows and Doors! Kendall helped us with all of our questions and Alex and Andre were great with our door installation. thanks again!
It is the second time I asked for their help, once for a door once for windows.They had a good price, were efficient, good communication and great craftsmanship.
Westend replaced entry doors and a patio door for us and everyone we dealt with from initial quote to final installation was helpful and professional. All of the work was done on time and as quoted, including some additional work to replace damage caused by one of the older doors. Very happy with the products, service, and work and would definitely recommend Westend
We had our front double doors quoted and installed through West End Windows and doors and could not be happier! We got multiple quotes and West End Windows were the most competitive. The service was excellent. I had a lot of questions that were always answered promptly and courteously. The door was ready much sooner than expected. The installation went very well. The attention to detail was appreciated and they were as clean and tidy as they could be. It was evident they knew what they were doing which was reassuring. They were great to work with, from start to finish. I would recommend them without hesitation and would call on them again in the future. Thanks for everything West End Windows & Doors!!
They are efficient, communicates well, and priced competitively. Windows look great.
I replaced a single casement window. They were 20% below the nearest other quote. The window was ready early (about 5 weeks, maybe because it was a small job). The installation was quick without any messing around or surprises and they left the space cleaner that they found it, inside and out. The whole process and end result was flawless.
I replaced a single casement window. They were 20% below the nearest other quote. The window was ready early (about 5 weeks, maybe because it was a small job). The installation was quick without any messing around or surprises and they left the space cleaner that they found it, inside and out. The whole process and end result was flawless.
We had a small window replaced with a much larger window. The excellent results make the new window look like it was part of the original build, inside and out.
From sales to install and even post install the experience has been amazing. The entire team has been more than accommodating and a pleasure to deal with. They were the best from a price stand point but also worked on giving me more options to bring the price point down even further. Evgueni and his team are amazing and can't say enough good things about the entire experience for my windows and door.
Had a new patio door installed. Excellent workmanship great customer service. Highly recommend Westend Windows and Doors
I had a great experience both installers Alex and Andrei did a great job. Arrived on time and the finished product was excellent. The price was right and transaction seamless. Thank you! J
Excellent and courteous service.
West End Windows - A clear choice if you want a professional and quality job at a fair and decent price West End Windows and Doors replaced most of our windows in our two storey home including a couple of basement windows. I highly recommend this company for the following reasons: quality of windows, professional installation (an impressive and hard working crew led by Sasha: thorough, efficient, knowledgeable), competitive pricing, excellent communication and coordination with Michael and Kendall. We are very satisfied customers and are happy we chose West End Windows and Doors.
Great Job once again by the Westend Windows team. We have used them on multiple occasions to replace our windows. Great service and price. Would definitely recommend!
Very professional team. We are extremely happy with the service we received. The price was excellent.
Highly recommended. I just had a new patio sliding door installed. Very customer focused and did a great job and a great product.
The service was great. Job well done and they came back for small details that were forgotten. I highly recommend.
We’d highly recommend West End Windows!! It was a huge job replacing 8 large windows. What a fantastic team!! They had such a great work ethic, were so respectful and covered every little detail. We wouldn’t hesitate recommending you & your team… Thank you West End Windows… George & Sylvia
We have used Westend Windows and Doors twice now. Great to deal with, recommend highly.
Good communication, fair pricing, willingness to adjust to our requirements. The crew replaced all of our windows; they worked well, and fast. Very pleased with the finished product. Thanks!
There are lots of window installation companies. I collected quotes from most of the window installers in Nepean. I went with Westend. Their pricing was competitive given the higher performance statistics for the windows. With windows, installation matters a lot. The team was professional, fast and clean.
Excellent service, top-notch installation. Would strongly recommend based on this alone, plus they had the lowest quoted price of 3 companies.
Great quality windows, professional installation, and great people to deal with. Will use again when I need to replace other windows in our home. Would recommend.
Westend Windows and Doors are the most professional window and door company I have seen. I've used them on 2 jobs and plan more!
Team arrived on time. Dealt promptly and professionally wit some hidden issues tat emerged. Recommend higly.
Great quality windows and doors and installation is top notch! This is from a repeat customer!
After 39 years working and overseeing contract work. I decided to hang up my tool belt and contract out our front door install to West end windows and doors. This company was one of three quotes I had received. Pricing, product quality and warranty beat out the others. The door was installed before expected and the overall workmanship provided by our 2 installers, Jason and Alec was among the best I’ve ever seen. These guys really care about detail. Brick mound, caulking, inside trim are all flawless. Working with this company from beginning to end was quick efficient, and just a nice bunch of people to work with. Thanks guys. We love our new door. Mark and Diane Beaudoin, Nepean
Many thanks to Evgueni, his installers Alex and Andrew for an outstanding job. Extremely happy with all aspects from initial consultation, product selection, installation and follow up. Would highly recommend. Thanks again.
The work was done well, the quote process was efficient, and the installation staff competent and pleasant.
We replaced our front door and added a patio door in place of a window in the dining room. The service was great, with quick replies to my requests and questions, excellent installation, and a fair price. I’m a very happy customer.
This company is simply amazing. Workmanship and products are unmatchable, windows and doors guaranteed for life. Our installer Jason and his helper Peter were very professional and very clean, they swept up the whole work area before leaving and waited for us to inspect the work before they even left for the day. Very impressive company, we got five different quotes from companies but nobody came close to the prices. Windows and doors are perfect. You won’t be disapointed with this company.
The windows are nice and the front door is beautiful. Good follow-up for their customer service. Fast installation time as well.
Very impressed with Westend Windows & Doors. I had concerns with our sliding patio door and asked them for a quote to replace it. They were very quick to respond to my request and arranged for a free onsite assessment. They arrived exactly at the time they said they would. Misha was great, he inspected our sliding patio door and didn’t try to upsell us on a new door. He explained that the current door was in good condition and only needed a few replacement parts and adjustments. He even explained how we could do the work. Later that day Misha even followed up by email with links to where we could buy the replacement parts and some recommendations of people who could perform the repair work. Truly above and beyond our expectations and we will definitely keep Westend Windows & Doors on our contractor list if/when we look to do any future window/door replacements.
Excellent experience with Westend Windows and Doors. We had some old basement windows replaced recently, and the communication with Evgueni was great. He came out quickly to measure and order the windows, and his crew installed them about a month later. They were hard working and showed great skill and professionalism, and the pricing was very competitive. We have decided to use Westend Windows for another project (front door replacement), and will definitely use this company again in the future, and recommend them to friends and family.
Our experience with Westend Windows & Doors was completely positive. We were in an urgent situation when our patio door broke and was jammed halfway open. Honestly, we called a couple of companies and even though we described our problem, they could not get to us for more than 2 weeks and some 4-6 weeks. No-one wants their house insecure with the inability to use your security alarm or keep the rain out. I called Westend and they immediately understood the problem and Misha came out same day. The plan was to replace the door the very next day. Jason and a colleague arrived early the next morning and did a great job replacing the door. They were friendly and professional and Jason was very informative all along. Great job, beautiful door and it was priced reasonably, below other estimates we received. Thank you Westend Windows and Doors.
Excellent customer service. The finish work is excellent, and they adapted to my small request with a smile. Great team.
Top notch quality of doors and service by Westend! I chose based on their Google reviews, and was not disappointed. Mischa came, measured & helped me choose 2 new doors, custom made in Toronto. Less than 8 weeks later, Jason & his crew installed these gorgeous Iron Ore doors, complete with new trim, my locks and doorbell. Attention to detail was 100% in my century home (not an easy task). Doors work exceptionally well and the lock works so smoothly. Extremely impressed!
Evgueni and his team replaced all the windows and all exterior doors in our house. We are very happy with the results. The quality and attention to detail are great; the windows are beautiful and solid. The team had a lot of experience and they dealt with any surprises and issues right away. There was always someone senior double-checking that everything was done the right way. Highly recommended.
I had a great experience with Westend Windows and Doors Ottawa. They offered the best prices I found after extensive shopping around. Their customer support was exceptional, and Evgueni provided outstanding service with great customer relations. I got exactly what I needed for my hobby farm at an unbeatable price. Highly recommended!
West End Windows and Doors replaced 8 windows in my home and they were excellent. The customer service was great right from the get go - the sales person was knowledgeable, helpful and not pushy at all. Their prices were far better than the other quotes I received. The crew that did the installation were punctual, professional, hard working and respectful. They did such a wonderful job; my windows look amazing! Thank you!
They replaced 2 of my old windows, the 2 that I needed most to be replaced. Excellent service and advice from the Westend sales team. Excellent price on the new windows. The installers did a great job and the new windows and the new trim and flashing all look amazing. I will be getting Westend back soon to do more of my old windows.
Edit: changing 2 to 5 stars as they did fix the issue after my initial review. Perhaps our case fell through the cracks but an employee from the manufacturer was sent out to our house from out of town and he fixed all the issues. He also left us some paint to fix minor scratches that happen over time and have us a few spare handles and parts in case anything breaks. Overall, we are very happy with our windows as they modernized the look of our home that was built in the 60's. We paid them to change all of the windows in our home 2 years ago. Half the handles they installed are the wrong color and the other half were never installed with screws so they come off. My daughter's room window has no handle at all. My husband has been following up with them/ dealing with them for the last 2 years and asked me to wait to do a review but this is ridiculous. It's one thing to have to wait months for windows to be installed but for fixes like this? Unacceptable.
Excellent experience from initial visit/quote to installation. Highly recommend this company.
Today I had the pleasure of having Jason install a door at my home, and I am beyond impressed with his work. Jason is an extremely competent and gifted door installer. His efficiency and hard work were evident throughout the entire process. He handled the installation with precision and skill, resulting in a perfect final product. What sets Jason apart is not just his technical expertise but also his exceptional interpersonal skills. He is great with people, courteous, and very communicative. He made sure to understand my needs and provided excellent customer service. I highly recommend Jason for any door installation needs. His talent and dedication make him an invaluable asset to anyone looking for top-notch service.
Westend Windows and Doors just installed a replacement patio door. Everything from the price, communications, installation and final result was beyond satisfactory. I had shopped around looking at product quality, reputation and price. Westend ticked all the right boxes.
We're very happy with our new front door! Evgueni and his team did a fantastic job. It was very quick from getting the quote to installation. They were reasonably priced and willing to match any other quotes that we got. They also installed a new doorbell at the same time and took care to make sure that everything was clean and tidy when they left.
We were very impressed with the service and quality of installation at West End Windows and Doors! We requested quotes from five different companies and West End stood out immediately based on the quality of their product (all vinyl, whereas others have vinyl exterior with wood interior) and Evgueni’s knowledge and professionalism. Evgueni was the least “salesman-y” of all the salesmen - he is very professional, friendly and always able and willing to answer any and every question. He provided us with a detailed quote and there were no surprises. We replaced a total of eight windows in our house, including one window that was made bigger by cutting the exterior brick and interior wall of the house. Evgueni’s team was well equipped and qualified to do all this work. The company does not outsource any of their staff - the installers are very experienced, friendly and professional. We would definitely recommend West End!
I needed quality windows professionally installed quickly, and these folks delivered! They were recommended from a neighbor. Simple process and cost-effective.
Replaced the front door. Very good experience throughout the process. Fantastic installers. Highly recommended.
Good professional service
We are very happy with our experience with West End Windows and Doors. Everyone was extremely professional and knowledgeable. Evgueni was very accommodating and patient when assisting with several changes. The installers were amazing and very knowledgeable. Their prices are very competitive compared to other quotes we received. The door was installed within 2 months of placing the order. We love our new door and would highly recommend this company!
I was very pleased with the installation work that Westend Windows and Doors did on my home. Their rates were reasonable based on other quotes I'd obtained. Both my new single door and patio door look fantastic. The crew was efficient, communicated well and cleaned up all debris from the worksite. I'd be happy to recommend them, and will plan to use them again in the future if I need similar work done.
Couldn't be happier with our purchase. Great communication before, during and after installation of our new front door. Installer Jason was friendly, courteous and professional. Would highly recommend and will be buying from them again in future. Thank you making this purchase a stress free experience.
I chose West End to replace all my windows and doors a couple of weeks ago. Evgueni and his team did a superb job, I'm very happy with the results. I would definitely recommend their services!
We worked closely with Evgueni. He was able to help get the doors we wanted and our curb appeal is 100% better. Love the door design and workmanship. Installers were fantastic. Very efficient and clean. Would recommend and will use them in the future. Thanks everyone.
New front entrance door. Great experience from start to finish. Best price, quality product and excellent installation. Highly recommend.
We recently had a very large window changed by WestEnd Windows and the Product and quality of work is of very Good Quality. Evgueni and the Installers was very easy to deal with. Thank you.
From quote to installation I rate this company 5 stars. I contacted several companies mid July regarding an entry door. This is the only company that provided both a reasonable time frame and price. One of the other companies didn’t even come out do an an estimate but told me over the phone it would be 6 months before installation. The door arrived right on schedule as promised and was installed within 2 business days of letting me know it was ready. The installers arrived right on time as indicated and were quick and efficient completing the job. Each I contacted the company, Evgueni was very timely in responding both via email and telephone. I would highly recommend West End Windows
I had a great experience with West End Windows and Doors. Even as a brand new customer Evgueni expedited my project to meet a tight timeline. The installer did a good job and was very friendly and professional.
No words to describe our satisfaction. Fantastic experience. Westend Windows and Doors replaced our windows. Evgueni patiently answered all our questions , helped to choose the best option for us, and today we had a high quality product windows installed at the best possible way. Very friendly, polite and professional installers did amazing work. Clean and neat install, attention to all small details. The company has offered very competitive prices. Now we know who to contact when we need to replace our doors. This is 10 star review and thank you for top quality service!
I had an amazing experience with West End Windows and Doors. They arrived when stated, the crew was very professional, pleasant and answered all of my questions. Their prices are very competitive (I got a few quotes). I highly recommend them.
Great customer service, high quality product, flawless installation at a very competitive price point. Highly recommend this company over its main competitors.
We had a large job of 8 new window replacements. 6 of the 8 windows were quite large, around the whole house. The company showed up for the work with very hard-working and skilled installers. It took 3 days to complete the work - from removal, to installation and completion of flashing and capping around the new window frames. The workers were extremely diligent, professional and polite always. The manager Evgueni showed up daily on-site to ensure the work was progressing well. The prices quoted are very fair, and they are a local company which we found helpful. From a service perspective, they get a top-notch rating for reliability and dependability and quality work. The products / windows they use, which are custom manufactured after measurement, are by KW Windows. These products are excellent, highly energy efficient, practical and have a wonderful look. If you’re looking at new windows, take a closer look at West End. They really delivered in all positive respects possible. Thank you! ——/ Follow-through review 6 months later: Contracted with West End for more windows replacement, after earlier positive experience. This company again did a fantastic job. The installers were very thorough in their work, the wait time was reasonable — about 5 weeks from order date, and the window work is incredible. I asked them to maintain the Bolus part of the frame which requires more skill and effort. This was done very well. The manager, Evgueni, was again very reliable in managing the whole process. The $ price was very fair. This company should be checked out on a windows quote. They really hit the mark !
Had a fantastic experience with West End Windows and Doors. Have a new house, but unfortunately the builder screwed up the patio door and one of the windows. The sales person was extremely knowledgeable, professional and overall provided amazing service along with a very competitive quote. Installation team arrived on time, did a great a job, was very efficient and delivered great results. The product installed is at a completely different level from what we had before, its now even quieter inside our kitchen, the door and window are smooth in operation and the patio door comes with a little leg operated lock as a cherry on top :)
I had a bit of trouble deciding how to replace my 50 year old patio door. Evgueni was very patient with me. Last week their team of 5 guys did a phenomenal job of installing my new door.They worked together like clockwork to get the new one in, take away the debris, Do a bit of patching, trim the window and even clean it. Its not often that you buy something and feel that you got a super deal but I sure did!! Thanks for the great work
A good experience from beginning to end. Not only was the price more than competitive, the attention to detail, from first measurement, right through to caulking the installed products, it was all performed very very well. I was nervous the exterior stucco may get damaged during the window replacement…the team assured me all would be good and, guess what? All was good. They will be getting my business in the future and I will recommend them to friends and family too. You should definitely call them for your window and door needs.
High quality patio door - our construction workers were also impressed with the ease of installment. Very competitive pricing, too - thanks, Westend Windows team!
Had a fantastic experience with Westend Windows and Doors. I was looking to make improvements to our house through thr Greener Homes Loan, and had Evgueni come and quote some Windows and Doors. He did a few variations based on our changing scope and was always quick, helpful and pleasant (even after the 4th time lol). We ordered mid February and installed beginning of June. Custom front door, custom patio door, large 10x6' window, and some basement casement Windows. The crew showed up on schedule and worked through to finish the whole job in a day. They even added new trim inside as well. We were impressed. The pricing was super competitive and I would happily recommend. No incentive for this review, I was just impressed.
Having decided to install new windows and a new front door we looked for a firm which would give satisfactory results. We had previously had a bay window installed where everything seemed to go wrong. We didn’t want to repeat the experience. We searched the internet for local suppliers and selected two local firms asking them to provide quotes. The reviews for West End Windows impressed us so selected them as one of two firms. The salesperson from West End , Evgueni, was very polite and quickly measured up the windows and door. West End’s quote was lower than their competition. Initially we thought that this was because they were offering an inferior product. We arranged to view products of both companies. We met Evqueni who showed us the products they used. They did not, however, have a door of the design we had seen elsewhere he said they would custom build one for us. We expected the price to increase beyond our means but the cost was still very reasonable. We provided a list of questions we wanted answered prior to placing our order and all the answers met our requirements. The order was produced within the time stated by West End Windows. The installers arrived on time and were quick and efficient with the installation, which ended up taking just one day rather than two days we had expected. We periodically checked progress during the day and every assistance was provided by the five installers who worked in an orderly manner, cleaning up as they went. All questions were answered, and all the crew were very polite and helpful. We were delighted with both the product and the workmanship and helpful attitude of all the workers. Our hopes and expectations were more than met. The finish to the work was excellent and the front door has transformed our home. We would recommend West End Windows to anyone who is looking for a superior product and workmanship, and an experience free from any trauma, giving good value for money. Thank you, West End, we are delighted with the result you have achieved.
Professional crew, installed the windows quickly and they operate great. The owner was great to deal with.
Westend replaced our aging back patio sliding door. From both sales and the install crew, everyone was on-time and professional. They cleaned up the site well after, and the door works so much better than the old one!
Evgueni was very professional and very kind. We ran into a small issue but Evgueni did his best to help us overcome it. They delivered on time and did everything they promised they will do. Communication was very easy . I would definitely use them again as an interior designer, and would refer them to my clients.
This company is excellent. This a 5 star review. They sold/installed glass patio sliding doors. Service was always prompt, courteous and as agreed upon. The price was very reasonable. The installers did a thorough and excellent job and all communications with the company were responded to in a timely way. Highly recommended ! 🙂
Very happy with the finished product. Our new door receives many compliments. The installers did an excellent job and the value is high for the price you pay compared to competitors.
Excellent communication and customer service. Professional installation. Excellent post-installation customer service.
We had an excellent experience with West End Windows and Doors. Evgueni was responsive and helpful and helped answer our many questions, and the team that did the installation walked us through everything and did an amazing job! We're thrilled with the final result. Would definitely recommend, and will use them again if ever needed. Thank you!
More businesses should operate like West End Windows. From the initial quote, to measurements, to installation, and follow-up - this company did an amazing job. Communication was always clear and responsive, and the guys who installed the windows were very respectful and did a great job cleaning up our space afterwards. A couple months after installation, we are thrilled with our windows and doors. We would definitely recommend this company to family and friends. Shout out to Evugeni for an amazing job organizing this job for us!
Had all my windows replaced by Evgueni and his crew. I'm very satisfied with the result and the price was very competitive.
Update: A little warning for those who are thinking of getting mini blinds(i.e. blind inside the glass) - door manufacturers add some coating on the inside of the glass to protect the mini blinds from sunlight. This coating gives the glass hazy look under direct sunlight. This doesn't look very nice in my opinion. So there is a trade off to be made here. If I had to do it all over again I would not get the mini blinds. Also adding the mini blind feature limits the max glass size to 22 in. Another reason to skip them if you need a bigger glass. Got a custom, super wide, door installed from westend. Evgueni (sales) pleasant to deal with and very responsive. Installers great attention to detail and work together great. On top of all that price is very good compared to competitors. Wish I could attach the before and after for my door. Big change to my place.
Fast, friendly, efficient service and high quality product and installation. I have used them 3 times..
I was extremely pleased with the quality of work and the professionalism of West End Windows. Evgueni was excellent to deal with. His crew performed the replacement of the old windows and the new installation of windows effectively and in a timely manner. Their attention to detail was evident. Thanks for a job well done! Keep up the good work!
Local, good priced, good quality and attentive and honest service! Our windows are beautiful and the service couldn't be better. Highly recommended!
Very pleased with our new windows & doors and the work done. Professional. Friendly. Clean. Thorough. A job very well done!
From selecting our Windows to the installation, all our experience with Evgueni and his crew at Westend Windows and Doors was exceptional. He was very responsive and very patient and accommodating and the installers were friendly, courteous, and very detailed in their work. Windows was installed ~ three months ago and since then, I am happy to have them installed. Hopefully they will remain solid for another decade:-) I am definitely going back for our future window upgrades and would highly recommend this company. Thank you Westend Windows and Doors for a job well done.
Excellent service and prices! Evgueni and his installation crew were very courteous and helpful.
Very satisfied with my experience. We had Evgueni come to quote 10 windows and 2 doors - expected a big hit to the wallet but we were quite satisfied with their proposal. In spite of the supply chain challenges created by the on-going pandemic, the windows were installed fairly quickly thereafter. The installers were punctual and respectful. The KV brand windows and doors that they use appear to be excellent quality. One window arrived in the incorrect size but Renaud immediately took steps to fix it. These things happen - what's important is that they didn't hesitate to make it right. We have recommended them to a few friends who have also had good experiences. We will use them again in the future.
We had used Westend for our patio door a couple of years ago and decided to go with them again for our new windows. Evgueni was great to deal with and very professional. The installers were very friendly and mindful of those working from home. And the price was unbeatable! Highly recommend Westend!
Renaud responded right away to my request for a quote for new doors and basement windows. His pricing was very competitive. Installers arrived on time and had both doors and all 5 windows installed by the end of the day. They were professional, the installation looks great and they cleaned up so well you wouldn't know they had been here. I will be recommending Westend Windows and Doors to my family and friends.
Great work from them. Windows are high quality. Install was a breeze. Price is right. What more could you ask for?!
Interesting place to visit. Not much to see other than the ruins and the river views.
Renaud was fantastic to deal with. I felt comfortable instantly. Two guy's came in to install and were professional and efficient. Cleaned up after themselves as well. I called Renaud a few hour's after instalation with a few concerns. Instantly he sent someone over to adress our concern. It was really just us not knowing. The man was so helpful regardless and didn't mind explaining or the unnec trip over. Great company and highly recommend! Nice to see there are still honest hardworking people out there.
I had my front door and kitchen window replaced. Honestly, I do not know where to start everything was top notch! From the sales to the installation. It did take much longer than I would have hoped, but the quality and customer service was amazing. Highly recommend.
Renaud and his team at Westend Windows and Doors Ottawa were excellent. Renaud came out to measure and was very thorough at our first meeting. He needed to come back as we wanted more windows measured out - he came out no problem. He was honest. We were given a heads up on when the installation would take place by getting a call ahead of time to arrange the date. On installation day, the crew of guys showed up on time. The installation was done that day and the crew cleaned up all the debris from the old windows. We were missing a couple of things like an extended door plate but this arrived not long after installation and the caulking outside was completed. This winter we have been so pleased with the windows and doors. The front door is well sealed and all the cold air that used to come into the house is staying out.
I recently had a rear door installed on my garage, and was very pleased with the installers. They were polite, efficient, and made sure the area was clean before they left. When I noted a small alignment issue with the door in its frame a few days later, Westend was quick to schedule an appointment and adjust the door. Overall, I would strongly recommend Westend.
Westend Windows and Doors are truly the best of the best! They are industry experts and their services are impeccable. They've done tons of work for me and I have always received great service that was completed in a timely fashion. Being an owner of a real estate brokerage, I've had no qualms recommending the company to all my clients and they've had nothing but great service from them as well. If you're looking for quality, professional work and staff, with great competitive pricing, I highly recommend this company.
Best price and excellent service.
Westend Windows & Doors installed 5 new windows for us and we'll definately have them back to do more. Everything was professionally done and we have no complaints.
Sales, quality, pricing, timing, and installation all were excellent! Renaud was very knowledgeable about the windows in our home (original from 1962). He took the extra precaution to have the installer come by after our initial quote to ensure the work could be done the way he had told us - without damaging our walls. They did the job (13 windows plus a front door) over 2 days. The installers were polite, efficient, and professional. Best of all, it was only 4 weeks from payment to INSTALLATION! They look amazing, and they even put in a door handle we purchased on our own. They went beyond my expectations for cleanup in and around the home. One installer even raked up some of the debris. We are very, very happy.
Excellent service, starting with the quote from Renaud to the installation. Great pricing, and timely installation. Another company said they would be available in September, 4 weeks after the quote, my windows were installed by West End Windows. The windows are made in Ontario, and are great quality. Renaud explained to me my options for what type of windows should be installed, and how they would be done. The installation team did a wonderful job, letting me ask questions during the installation and explained every answer in detail. They worked hard all day and the finish was top notch, they make sure to clean up any mess they make, was very impressed. Will be calling them again next year!!
From first requesting a quote all the way through to the installation of our new windows, we had an excellent experience with West End Windows - competitive pricing, quick turnaround, pleasant service and quality product. Thank you!
As an administrative manager at the Romanian Embassy in Ottawa, I highly recommend the company's services. The team from WestEnd Windows&Doors have installed the windows professional, they offered us a competitive price and we had a very good communication.
Renaud and his team replaced all my upstairs windows and fixed my patio door last month - the installation crew arrived on time and did an excellent job installing the windows - very professional. All my questions were answered, and overall I'm very pleased with the final product! Windows look great!
We've bought 3 Doors with Westend Windows, Excellent work. We are very happy with results. Highly recommended.
Great experience - very professional and competitively priced. I had all the windows on our main level quoted and then when I saw the estimate I got the basement windows done as well. I still need my two large bay windows replaced and will be using Renuad and his company again.
A pleasant experience. The owner Renaud is very professional and helpful. His installers were both courteous and prompt. They cleaned up when the installation was done and did a fantastic job. We are very pleased with our new larger door and highly recommend this company.
Westend installed a patio door for me and the job is professional and prompt. Before going with Westend, I compared prices and reviews with some other companies and I found Westend to be the best value. I will use Westend again if I need replacement for doors or windows.
Good to do business with. Competitive pricing, good communication, professional workmanship
Very pleased with the door and window installed by Westend Windows and Doors.
Excellent, prompt service and very good prices.
Renaud is a dream to work with! I have referred him to all of my friends & neighbours that are looking to have windows/doors replaced. I have now used westend twice in two different homes and both times it was because they had the best prices and the work was done exactly as promised. I actually had a ding in the flashing that was placed under my new door from someone kicking snow off their boots, I called Westend and they were there same week to fix it - 2 years later!! Not a bad thing to say about them. A+++
We used West End Windows and Doors this past summer to have a new door/frontage and side window installed (through a brick wall). The sales process was extremely smooth, and installation, for both the door and the window, was completed in one day. The two-man crew worked tirelessly in 40C and did a real professional job. We are extremely pleased with the work and intend to use the company again in the future. I highly recommend.
Westend Windows and Doors replaced our front door and installed a brand new window. They worked carefully and quickly. In fact, all the work was done in a single day, including the added task of putting a hole through our brick wall to create a space for the new window. They cleaned the work space as soon as they were finished. Despite the fact that our house was built in the 1940s, the new window looks seamless. There were ample doors to choose from and we had no trouble finding something to suit our space. We are very impressed with the new look of our front entryway and have received many compliments from neighbours. We definitely recommend this company.
We were very impressed with the door selection and pricing they offered which led us to purchase new front and back doors. Staff was very helpful and very prompt with answering any questions.
Most professional staff I have ever dealt with requiring a quote. Very organized, responsive and strong competitive value.
Most installations can be completed quickly, depending on the number of windows or doors being replaced.
Yes. Properly installed energy-efficient products can improve comfort and reduce heat loss.
Yes. You can choose from different window styles, door designs, glass options, finishes, and hardware.
West End Windows & Doors serves Ottawa and surrounding communities across Southeastern Ontario.
KV Custom Windows + Doors, VDK Windows & Doors, Euro Vinyl Windows & Doors Inc., and so much more.
Whether you’re replacing drafty windows, upgrading your front door, or planning a larger home improvement project, West End Windows & Doors can help you choose the right solution.
Serving Ottawa and Southeastern Ontario with professional window and door installation solutions.
I highly recommend the Westend Windows and Doors. We had very positive experience every step of the process starting with knowledgable and flexible sales Representative. Alexander was great! We also appreciated theot patience educating us and clarifying all aspects of order. The crew that came was professional , polite and accommodating. Alexander was helpful in resolving a minor miscommunication that we had with the office and went above and beyond. We also want to thank Andrey for taking a lot of effort to ensure that the job was done just right. Thank you and we look forward to living with our new windows and will not hesitate to hire this company again.